- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Filing
Having exactly the same issue. I get this explanation, even though I chose "No" in the drop-down to indicate none of those situations apply to me.
You do not qualify for NetFile Québec for the following reasons:
Your Québec return cannot be electronically filed because you have indicated being in one of the situations which excludes electronic filing. Common examples of this are, in bankruptcy status according to the records of Revenu Québec, made support payments to more than four ex-spouses, paid foreign taxes to more than one country, etc.
@TurboTaxAniquacould you help?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Filing
I spent 2.5 hours with support today because I could not netfile Quebec returns. CRA netfile worked fine. Intuit had no clue what the issue was despite try this and try that and ultimately told me to print my returns and mail them.
I've used TurboTax for 15 years and never had an issue. Needless to say I'm very disappointed in the software and their lack of knowing what's wrong. There seems to be loads of issues this year.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Filing
Hi @stuartbrick and @El63 - thanks for adding to this! I'm somehow glad to know I'm not alone in this (+ with all the earlier notes here too). After seeing the posts here and being unable to launch the help feature on TT, I gave up and printed + mailed my QC forms. Of course I was paranoid they'd get lost so spent an additional $20 on ExpressPost. C'est pas fort !! Would be nice if someone from TT could weigh in here on what the problem is. Would also be nice to get the TT fees partially refunded. Being able to file online is, like, the one job of this software!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Filing
@phtala are you receiving any error message that prevent you to NETFILE? If yes, can you tell us, exactly what is this message or send us a screenshot. If you send us a screenshot, please make sure to hide all personal infos showing on the screenshot.
Thank you for choosing TurboTax.