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Filing
Good day!
From the information shared, it looks like you have purchased a TurboTax Online license but you are looking to file with TurboTax Assist & Review. The licenses cannot be used inter-changeably.
For reference: https://turbotax.intuit.ca/tax/pricing is where you'll see the pricing information by TurboTax product. Please try filing with TurboTax Online and using the license purchased. In case you are faced with issues using the code within this product, please contact our phone support team at 1-888-829-8608.
Thank you for choosing TurboTax!
‎April 30, 2025
8:43 AM