Filing

Error message:CRA Result Code 615.  Your account is locked. 

I have been trying to refile my 2024 return since April and I’m still getting the 615 error code : I have had 5 attempts to NETFILE which  failed.

 

I called the CRA whose advice is to have the cache browser history cleared which I’ve done and tried to refile through NETFILE again. All attempts have failed.

 

  I have mailed my amended return to the CRA with a cheque of a balance owing but the CRA account does not show my amended return.

Can TurboTax help?