Do you use any locked forms? TP726.7 is currently locked; do you use this form?
If not, delete any unopened or used forms; go to the form you want to delete.
- Select Edit > Forms > Clear Forms from the top menu
- Select Edit > Forms > Close Unused Forms from the top menu
Also, make sure that the TurboTax software is up to date.
If the problem persists, we recommend that you contact our product support team via phone.
https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P...
They have access to tools we don't have here in the community, like screenshare, and see the issues to escalate into an investigation if needed.
Thank you for choosing TurboTax.
