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How do I remove unwanted Expert Assist feature?
I am so frustrated with this **bleep** app. I recieved an email this afternoon for 40% off all Turbo Tax products, so I clicked the link to start a new file for my 2025 taxes and made a point of navigating to the other products and selected the self help option of Turbo Tax Self Employed. It showed this version as $36 (40% off the regular $60) and after clicking continue, I got a popup that said "Congratulations - we have upgraded you to Live Expert" and now when I go to pay for my Turbo Tax product, the price has been bumped up to $66 with no option to remove the unwanted Expert Assist features. This is just such bad business practice, and bordering on criminal. To top this off, I've now been on the phone for the better part of the afternoon with support who don't know of any way to remove this "upgrade" and the only solution I did get was to create a whole new Intuit account which means all my frigging tax information from previous years goes missing. This is just so **bleep** greasy. Is there any way around this??