karenk1
New Member

I can not input my mailing address on the T1 General? And am unable select answers to any yes/no questions without going through the help menu. Any suggestions???

 

Filing

If you are in Form mode, use the Personal Information Worksheet (search for INFOWS), and the Personal Information Dialog (search for info, select PINFO) to enter this information.


karenk1
New Member

Filing

Thank you for taking the time to respond. Unfortunately that did not work either. I had to go to basic mode, but even then am not able to answer all yes/no questions or input all information.

Filing

Please try uninstalling & reinstalling the program. It will not delete any of you saved returns.
https://turbotax.community.intuit.ca/replies/2647640
https://turbotax.community.intuit.ca/replies/3169457
If you are still having issues, please contact our phone support for further assistance. (*not available to TurboTax Free users*): https://turbotax.community.intuit.ca/replies/3152013