Seems like the CRA may be having technical difficulties, which brings you to their telephone inquiry page to contact them here - https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html#wb-cont

You may want to follow directives on the page and give them a call.

I do not think you answered the question.  Just push the customer to contact CRA instead of find out the answer to tell customer.

The answer to the question is, that this is a link to contact CRA. Unfortunately the CRA is having difficulties, therefore, you must either try to contact them later or complete the form regarding an alternative method of contacting them.

Hoping this answered your question.

It appears that there are problems with the information that I have sent for my income tax report. I have not been able to know what the problem is. Can you help?