I am extremely disappointed with your customer service. I spoke with three agents at that number and nobody could help me. They confirmed they couldn't see any mistakes in my tax report and the technical team couldn't solve the technical problem. They told me I needed a 1:1 appointment with a tax advisor, for which I had to pay for. They told me someone would call me within 72 hours to book an appointment, but I never received any phone call. I decided to do my tax report with Wealthsimple and I can only say good things about them now. You can be sure I will go for Wealthsimple next year as well.
