alandlouise1
Returning Member

How can I contact TurboTax by e-mail to explain a complex problem with my 2021 Turbotax filing? The issue requires a detailed explanation & there insufficient space here.

Turbotax failed to pick up tax payment details concerning the previous (2020) year, resulting in a return that indicated a large but erroneous refund based on my 2021 filing.

Filing

Please contact our phone support team at 1-888-829-8608 (Monday to Friday, 9 AM to 6 PM ET) for more assistance. They can look at your return with you to see what has happened.