I created an account, entered my visa information (like you are required to) and drafted a tax return. I pressed netfile & Turbotax told me there were issues with my form. I decided I needed more help and got someone to help me draft an accurate filing.
I then received a receipt from Turbo-Tax for $21.00 to file my taxes with them.
I did not file my taxes through turbotax. They charged me $21.00 for nothing. I thought it was a mistake and called to request a refund, the guy on the phone was very nice but told me that because I didn't ask them for Turbo-tax support when I ran into issues, that I couldn't get refunded.
This is really scammy and felt gross.
