Hello,
I have the same problem with the error code #960576. I filed spouse return zero income successfully, however when I did mine it shows the following notes:
Code #960576 there are entries on lines 60575 and/or 60576 on the Form BC479 for the BC Renters tax credit and one of the following situation applies to your return please verify and make necessary corrections:
1. Please provide the following information about your spouse or common-law partner, if applicable
a. their net income, if net income is zero or negative, indicate this on your return as instructed by your software - (My note: It defaults to 0.00 when I ticked X Yes spouse net income zero)
b. the universal child care benefit (UCCB) included in their income - (I am not sure why UCCB mentioned as it was no longer applicable since 2016?)
c. the amount of uccb repayment line 21300 used in calculating their net income - (my same comments above?)
d. their registered disability savings plan (rdsp) income on line 12500 - ( I have no idea what this is?)
e. the amount of their rdsp repayment on line 23200- (my same comments above?)
2. you have an entry on line 60576, you must also provide an entry on line 60575
3. line 60575 cannot be less than "6" - (my return shows "12" which is 12 months)
4. line 60576 cannot exceed the maximum allowable of $400 - (my return defaults to "400" by the system)
My apology for the long notes from the Turbo system. Hope you can shed some lights here.
Many thanks,
