@TurboTaxBrenda Why do you keep parroting this when you know that doesn't help?
Logged out, cleared cache, cleared cookies, changed browsers, tried on a Mac and on a PC.
So that's a total of 4 browsers on 2 operating systems with and without incognito mode, multiple cache/cookie clearing and pointless restarts. None of that helps.
The problem is clearly at the server end.
