Return status is still in progress, even though I finished on April 19. I got a congratulation email that I finished as well. Do not see it in my CRA

I filled out my return on April 19, and I thought I submitted it. I got an email from TurboTax that says that I finished filling it. But after 4 months I do not see it in my CRA account, and the status in Turbotax is still in progress. So I am not sure what happened. I want to contact TurboTax to find out what happened.