If you come across locked forms when using TurboTax, or receive a message saying that forms aren’t finalized, you won't be able to complete the filing of your return.

We understand this inconvenience, and are working hard to finalize these forms to align ourselves with CRA requirements. Be sure to check back, as updates to these lists are posted as they become available:

Which Forms are locked?

All forms (Including the T2205) should be unlocked. If you are using TurboTax Online, you may need to clear your cache if you don't see the changes. 

If you are using TurboTax CD/Download, please make sure to update the software.

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

This continues to be a problem for TurboTax 2024 Standard Edition.  I am currently stuck, unable to save our tax returns as PDF or proceed to NetFile.  

Please verify that none of the forms you are using are locked: TurboTax FAQ: Why does TurboTax say my forms are locked or haven't been finalized?

Thank you for choosing TurboTax.

We use none of the forms listed.  Our returns as Quebec residents are very simple with only retirement income - no investments, capital gains, employment, rental, etc.  

The link provided was updated 6 hours ago but the links to view the Locked Forms in both the Online and Desktop versions do not work in my Safari browser

Why does TurboTax say my forms are locked and haven't been finalized? 

Many of us are eligible for refunds and would like to proceed, but more importantly we are very frustrated with TurboTax's inability to acknowledge or address what is clearly a software issue so that we can finish the job.   

@LJG If you are not using any locked forms, we suggest you to contact our Product support team. They have access to tools we don't have here in Community, like screenshare, and investigate this issue for you. 

  Thank you for choosing TurboTax.