I am experiencing some issues with my downloaded version of TurboTax.
First, I am unable to submit my Quebec return via NetFile—only the option to mail it is available. I have never had this issue before, and I’m not sure what’s wrong and I was able to sent to CRA.
Second, I am unable to print my return to mail it. When I click "Print and Mail Your Return," I receive a message stating that there are blank forms open that I don't need for my return and that the program needs to close them. When I click "Accept," I get another message saying:
"At the time of manufacturing this product, the government had not finalized all of its forms. You will require a final version of your forms prior to submitting your return."
There are no updates available, and I have been dealing with this issue for days.
I am unable to print my returns or submit my provincial return via NetFile. Please help me find an urgent solution.
