We are currently having an issue that’s preventing people who are outside of Canada from filing their returns. Our programmers are working on it and hope to resolve the problem soon. You'll get an email when the ticket is completed.

Will this be done before the tax deadline? Are there no updates on the status?

Yes, our team is working to resolve this issue, and it will definitely be completed before the tax deadline. Your account is linked to the investigation, and you will receive an email update once it has been resolved. We appreciate your patience while we are working on this. Thank you.