Please save all open returns, then
uninstall & reinstall the program from the link below. It will not delete any of you saved
returns.
https://turbotax.community.intuit.ca/replies/2647640
https://turbotax.community.intuit.ca/replies/3169457
If you are still having issues,
please contact our phone support for further assistance. (*not available to
TurboTax Free users*): https://turbotax.community.intuit.ca/replies/3152013
