You can also try getting back to the Medical Expenses page in TurboTax Online like this:
- At the top right of the page, click the "Find" icon (magnifying glass).
- When the search bar appears, type in“med”, select “Medical Expenses Profile” from the list, then click the “Go” button.
If this doesn’t work, please clear your browser cache (or use a different browser) and try again. This FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?
If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.
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