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After you file
I apologize. Our phone service agent gave you incorrect information, as you can't submit a return a second time via NETFILE.
I have entered a refund request for one of your purchases. You can expect to see the refund appear on the original payment method used on the original order. Refunds are usually processed within 2-3 weeks, but processing time can vary based on your credit card company.
‎April 9, 2024
1:41 PM