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Software problems - data can not be entered in an unfiled 2014 T1General
I have unfiled returns with some data entered, awaiting additional information from the taxpayer. I now have received the required information but TurboTax will not let me reopen, correct and update the return to finish and file it. Is this a common problem with your software? It's never happened to me before and I've been using Quick/Turbotax for years.
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After you file
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After you file
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After you file
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After you file
It could be that the original file became corrupted somehow. If you have already started over with a new file and are not experiencing any problems with that, your best bet would be to continue with it.
If you want to try to recover the original file and have not saved it more than once since you started having problems, you may be able to open the backup created by TurboTax each time you save a file. Look for a file with the extension ttbk, rename it with a different name (so as not to overwrite the problem file) and the extension tt14, then open that in TurboTax.
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After you file
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