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CRA says that I said yes to hold my refund for 2019 installments and as far as I am concerned I did not. CRA said to check with TurboTax where in Software this was asked?
The only thing I see in the software is the question Do you want to set up or change your direct deposit with CRA. The choices are: Yes, I want to set up or change my direct deposit info. No, I don't use direct deposit or my direct deposit info hasn't changed. Then, No was the best choice suited for my situation. as i always keep direct deposit is the only way in my CRA account. But, it turns out my refund was held and not put to the Direct Deposit. I want to make sure this does not happen next year.
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‎October 31, 2019
1:10 AM