We're sorry for the inconvenience. We investigated and found that the option to transfer your refund to your 2019 instalment account is found on the NETFILE Worksheet. The only way to set this option is to navigate to the NETFILE Worksheet while in Forms Mode. There is no way to set this option from the EasyStep Interview.
We've also confirmed that this option doesn't carry forward from your prior year return.
Is it possible that you had this option set for the 2017 tax year with the CRA and they carried forward the option for you automatically? Our tax experts recommend that you confirm with them and notify them that you do not want this option going forward.
