Can you provide more details about your problem? Do you see any error messages? Which version of TurboTax are you using? Is it Online or is it the CD/Desktop edition?
If you have TurboTax Live Assist & Review, here is how to talk to a Tax Expert: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assi...
