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Troubleshooting
Thank you for asking this! I have been going insane all morning trying to figure this out. I even started a new return from scratch and it did the same thing. The whole time I’m doing the return, it has the CWB credit applied and I can see on schedule 6 when I go to Forms, that eligible dependent is marked YES. Then at the end under SUM UP when the program asks Do you want to claim the Canada Worker Benefit, when I click yes and answer the following questions my CWB credit gets removed. If I go to Forms at this point, and look at schedule 6 my eligible dependent box has changed to NO and I can’t fix it!
This is soooooo frustrating and makes me question using Turbo Tax in the future.
Please resolve this, Turbo Tax Canada!
From a very stressed-out customer