bevy57
Returning Member

Ready to Netfile, but selection option won't let me choose to Netfile

I have used Turbotax and used Netfile for years and have never run into this issue before.  I am ready to proceed to Netfile, but selection button options will NOT let me select that I want to Netfile ... only to print and mail return.

I have checked for any overrides and the program reveals I have NO overrides. 

What is the problem and how does the glitch get fixed?

 

 

bevy57
Returning Member

Troubleshooting

From reviewing other replies to related question, it appears form T657 - Capital gains deduction not yet being finalized by CRA is the issue.  https://turbotax.community.intuit.ca/community/tax-topics/help/why-does-turbotax-say-my-forms-haven-...

 

"Which forms are locked?

TurboTax Online

TurboTax CD/Download

  • T1139 - Reconciliation of Business Income for Tax Purposes
  • T657 - Capital gains deduction"

Troubleshooting

I was told by TurboTax that the problem with the T657 form was to be fixed with an update on March 1. Still no update?

 

Troubleshooting

I have similar problem but tells me a sask form is locked. This has gone on for days now.

I have retirement and split retirement income.

I can’t correct form or net file.

JohnT777
New Member

Troubleshooting

When does Turbotax expect this issue to be resolved?

bevy57
Returning Member

Troubleshooting

Was able to Netfile today.  Update for Turbo Tax was available and when I proceeded to attempt to Netfile, everything went smoothly.

 

JohnT777
New Member

Troubleshooting

Thanks, yup mine worked today as well.