Dennis66
Returning Member

uninstall TurboTax on one computer and install on another computer

I have installed TurobTax on 3 computers. Due to some hardware issue, I have to uninstall from one computer and re-install on another one. But after I enter the activation key on the new computer, it told me the installation limitation is reached. But I actually still install to up to 3 computers. How can I make it work?

‎March 24, 2021 11:35 PM
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Dennis66
Returning Member

Troubleshooting

the error message is "All available activations for that code have been used. Error code: 603".

‎March 25, 2021 1:29 PM
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TurboTaxSusan
Moderator
Moderator

Troubleshooting

For more assistance with this issue, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

‎March 26, 2021 6:08 PM
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Dennis66
Returning Member

Troubleshooting

yes it's resolved after contacted by phone. It took more than one hour on the phone but finally it's resolved.

‎March 26, 2021 6:29 PM
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