liz_shinn
New Member

Troubleshooting

This same exact thing is happening to me! I log in to my Intuit account, go to the Data Privacy section where it states you can submit a delete request, I enter the same password I used to log in to submit the request, and it shows a "Password invalid" message. Changing the password doesn't fix this issue, and TurboTax support on the phone said they couldn't fix it and to call Intuit, but Intuit support directed me to TurboTax support. Also going in circles here.