I bought the home and business program - get as far as choosing province of Ontario and there is only a back button - no NEXT - so how can I move forward with my return?

sonnyadee · ‎December 23, 2021

I transferred the information from last year's return as the first step, and using easy interview. At Introduction and can't move forward.

TurboTaxGinette · ‎December 23, 2021

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page.

Thank you for using TurboTax.

sonnyadee · ‎December 24, 2021

My apologies. You can remove this issue. I saw the scroll bar this morning which I hadn't previously. The CONTINUE button was further to the right and I am able to move forward.

I bought the home and business program - get as far as choosing province of Ontario and there is only a back button - no NEXT - so how can I move forward with my return?

Troubleshooting

Troubleshooting