The free version was not able to process my self-employment forms, so I had to pay $44.99 to upgrade, only to find out that the forms are locked. On H&R Block, it worked with the free version and I was able to submit my taxes to CRA. I applied for a refund using the request form. If you call 1888 -829-8608 and say “request a refund”, they will email you a form to submit.
