jwosmg82593
Returning Member

Auto-fill my return encounters error

Auto-fill my return --> Saving your information --> TurboTax has encountered a problem. Please close this browser window and try connecting to TurboTax Online again.

 

I tried with Chrome, Edge, and Firefox. I cleared my cache for each, closed the browser, and re-tried. Didn't work. In total I tried six times, two times with each browser. Windows 10 Pro, everything works except Turbotax's Auto-fill my return.

 

Now I'm submitting this request for help.

 

The problem is probably not on CRA's end. It is probably a technical problem on Turbotax's end.

 

My spouse's "auto-fill my return" worked fine.