Please contact our phone support team at 1-888-829-8608 for more help with this issue.

Thank you for choosing TurboTax.

Pretty useless. I get to talk to a robot who is going to IM some advice.

For a guideline on how to claim your Canada Caregiver Credit, please see:

How do I claim the Canada Caregiver Credit (CCC)?

Thank you for choosing TurboTax. 

While your message is well intentioned it is not much help. You have provided a link to the Turbotax instructions which I have already accessed, and which have been no help at all. Using these instructions I have completed the tax return in question three times and keep getting outcomes which both appear to be wrong and are different each time.