klappleby
New Member

No 2021 return is accessible

Hi,

 

I am looking to download my 2021 tax return. When I look under the section for previous returns, I see all of them both both my husband and I leading back to 2017. However, under 2021 there is a link labelled 

 

 

PDF
Appleby, Lauren 2021 T1 Client Copy Efiled April 2022.pdf

 

There is no link referring to my husband's form. Also, when I click on the above link, I get an error message. 

Troubleshooting

Did you use Live Full Service for only your return or for your spouse also?

 

Thank you for choosing TurboTax.

klappleby
New Member

Troubleshooting

For both of us. I have the receipt showing it.

Troubleshooting

Please contact your expert, as we are seeing that you have been in touch with them and they are now awaiting your response to inform them if you can view your file. 

 

Thank you for choosing TurboTax.