andye
New Member

Troubleshooting

Familiar with GST/HST registration number format. Cannot enter complete series of numbers and 'RT'. Error message is "Please enter a numeric value rounded to the nearest whole number." Obviously irrelevant to the nature of the data to be entered.  Entering only the first 9-digit numbers without the RT 001(or other identifier) does not generate an error and allows the data entry to proceed.  Per CRA, the digits following the RT indicate the location so they could be 001, 002 ... and should be included to precisely identify the location in the CRA form. Either formatting of this field is wrong or CRA only wants the first 9 digits of the number. A fix or better explanation is required depending on the cause of the problem.