guusy
New Member

Troubleshooting

I had the same problem,  the riched20'dll file was missing, it is located in windows/syswow64/ check to see if this dll file is in there, if it is it might be corrupt. If you cannot find it you need to replace this dll file.

I had a clone hard drive and found this dll file and copied and paste it. Turbo tax installed with no problem.

Also there should be riched32.dll file there. I have windows 10 home addition. ðŸ˜€