Troubleshooting

Here is a fix that worked for me... as per another thread i read by: chartman2


"Go back through the user profile part of your return 'manually'.  By that, i mean, click on each section of the profile details until you find the one where it asked you about giving your info for donor lists.  I had this error myself, but was able to file successfully once i found that and responded.  It wasn't a question that was asked when you went through the first time.

 

Edit:  I just went back to see specifically where to do this.  It's on the page 'Canadian Citizenship' in the MyInfo tab.  There are a series of questions there including the one about organ donation. "