Why is the review a call?

 

Troubleshooting

The Tax Expert needs to call to start the screen sharing process. They would have you share your screen so you can look over your return together.

 

If you have TurboTax Live Assist & Review, see this TurboTax FAQ to learn how to talk to a Tax Expert or book a review: In TurboTax Live Assist & Review, how do I talk to a tax expert?