eyekor
Returning Member

Troubleshooting

Please check the turbotax system requirement at 

 

https://turbotax.intuit.ca/tax/software/install

 

It has dependency on OS  and processor speed not on processor type.

 

 

Windows System Requirements

Microsoft Windows

Processor:

  • 1 Ghz or faster

Operating Systems:

  • Windows 8 or later (Windows 7 not supported)

Internet Browser:

  • Internet Explorer 11.0 or greater

Memory:

  • 1 GB RAM or more

Hard Disk Space:

  • 500 MB for TurboTax (plus up to 4.5 GB for Microsoft .NET 4.5.2 if not already installed)

Internet Connection:

  • 1 Mbps modern (Broadband connection highly recommended)

Display:

  • 1024 X 768 minimum resolution 16-bit or higher colour

CD Drive:

  • CD drive required if you are installing from a CD

Third Party Software:

  • Adobe Reader 10 or higher (or compatible PDF reader)

Audio:

  • Windows-compatible soundcard and speakers or headphones to play multimedia

Printer:

  • Windows-compatible printer

Note: TurboTax may be installed on three computers and must be activated via Internet.