VI16
Level 2

Filing interrupted after Autofill

After a successful Autofill (receipts listed), the Turbo Tax session abended with ERROR 400.

 

This Error is not documented at Turbo Tax. Trying to recover the session was impossible; starting a new Tax Return yields no Autofill option anymore.

 

What happened? What about the personal/tax data in the session that went to who knows where?

 

Messy. Help

Help? Please...?

‎March 6, 2023 3:31 PM
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TurboTaxSusan
Moderator
Moderator

Troubleshooting

Error 400 is an internet error that basically means that one server didn't understand what the other server was saying. If you can't see the Auto-Fill option anymore, please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

‎March 12, 2023 11:29 AM
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