Instant refund wiht neo financial

I have already filed a week ago, and just today I came across the option for an instant refund option. This is new obviously this year, but the instructions to utilize this feature State:after you have filed select the instant refund option. 

 

I never saw this, this option never appeared, and there actually is no way to be aware that this new option exists when  logging in right from the TurboTax sign in page. 

 

Now, I'm sure I didn't read the entire terms and conditions, but, I found no mention of any caveats such as  "subject to credit approval " or anything of that nature. All that qualifies you (according to the large amount of reading I did) is that you are receiving a refund above $1000, and you agree to pay the monstrous fees associated with this "tax advance" feature. Which I would have gladly done, had any whisper of this, frankly, could-have-been-life-saving, option. 

 

I would love if someone could address this, and I will happily be in the wrong if I have my information all incorrect.  

 

Now that the chance has passed, I wish I would have never learned about this option. The coulda's woulda's, shoulda's are just tormenting my mind. 

 

Please if I could just have perhaps better, or more consice information as to why my return was skipped over. 

 

Thank you

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