Troubleshooting

You can start your return online and pay when you file. 

 

You can request a refund for your TurboTax product(s) within 60 days of the original purchase date. 

You can visit How do I get a refund for a TurboTax product? for more information and the form to complete for a refund request. 

 

Thank you for choosing TurboTax.