Keep on them. Apparently being a "squeaky wheel" works...eventually. My rebate ($4.75) finally appeared today. I am thankful for the rebate, though we really should not have had to hound Intuit for it. They emailed us with their "offer", but didn't tell us that we'd have to fight them for it. Also, expect no follow-up emails from Intuit. They apparently conduct their "customer experiences" through this "community" forum. They clearly do not want their customers to ever actually make direct contact with them.
What a way to run a company...provide zero "customer service". That would eat into their profits.
