Troubleshooting
I did contact phone help. She didn't know which format I should use either. She suggested I just try submitting again. So I did twice. Still got rejected. So yesterday I submitted again - 5 times - file attachment in the form of
.jpeg
.docx
.doc
.xlsx
Isn't there an email I can send it to? Or maybe a snail mail address I can send a copy to? I can put all the same information as on the refund request. I don't know what else to do. Seems like there is a flaw in the system somewhere. Maybe you can attach it somehow or send it to where it needs to go?
Laura Daugherty
19013 N. 44th Avenue
Glendale, AZ 85308
[phone number removed]
[email address removed]
