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All three kids show CPP overpayment (over $750) but no one paid that much
All three of my kids get the following warning in the warnings:
"Your CPP/QPP or EI overpayment is greater than $750.00. Please verify your information slips and all related entries."
But no one even paid $750, one only paid $96.
Thought this might have been taken care of in an update, but no fix yet, and we have verified the T-slips.
Any suggestions?
March 25, 2023
6:11 AM
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Troubleshooting
If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
March 29, 2023
11:18 AM
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Troubleshooting
I have exact same false warning issue with 2 kids' and 1 adult's return.
March 30, 2023
12:04 AM
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Troubleshooting
@LW34 Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.
April 3, 2023
12:02 PM