sujin
Returning Member

requestind a refund

Hi, I used turbo tax for my tax return. It is double charged for turbo tax. It was charged on Mar.26th and Mar.27th on different card. I would like to request refund one of them. How can I contact in a person? 

Troubleshooting

Unfortunately we cannot assist you with a refund as you have made 2 separate purchased on 2 different days. If you would like to contact our phone support team to speak with them you can do so at 1-888-829-8608.

 

Thank you for choosing TurboTax.

sujin
Returning Member

Troubleshooting

Hello, 

 

I can't see the number that you provide. 

Troubleshooting

We have sent you a message here in the TurboTax Community.

sujin
Returning Member

Troubleshooting

when I call that number, they send a message to me this community page link. I can't contact in person. I would like to talk with real person. How should I do?

Troubleshooting

@sujin Please use this form to request a refund: https://turbotax.community.intuit.ca/replies/2647900