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I'm using the wrong software option
Top left corner says "self-employed" however I was not
How do I correct
How do I correct
March 11, 2023
3:29 AM
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Troubleshooting
Unfortunately, you cannot downgrade the TurboTax version. You have to start a new return and choose the version in which you want to do your tax return. You can upgrade the version but can't downgrade it back to the lower version.
Thank you for choosing TurboTax.
March 13, 2023
4:24 PM
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Troubleshooting
I purchase the 2018 dowload for Canada, I need the US version.
How do i correct?
April 15, 2023
9:21 AM
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Troubleshooting
@j0128 You can request a refund for the product that you don't want, and then purchase the one that you would prefer. Please use this form to request a refund: https://turbotax.community.intuit.ca/replies/2647900
April 16, 2023
5:36 PM