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CRA Result: Code 21
Hi, I have tried 3 times to file my return but each time get the message. "CRA Result Code: 21. The Canada Revenue Agency was unable to accept your return as your NETFILE Access Code did not match our records." The Access Code entered is the same as the one I have used for the past two years. What do I do now? I only get 2 more chances to try.
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April 17, 2023
11:03 AM
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Troubleshooting
The NETFILE Access code is not mandatory. You can try filing without it.
April 17, 2023
1:44 PM