Jaywoosim
Returning Member

Request a Refund on product not used due to downgrade

I have paid for the turbo tax full live and wanted to downgrade to TurboTax Assist & Review Deluxe Online so i paid for turbo tax full live once and also TurboTax Assist & Review Deluxe for once and only used TurboTax Assist & Review Deluxe and requested refund for Turbo Tax full live but never received anything or refund it has been over a month now and nothing still i track the request.

 

it says case number [case number removed]

Your Refund status is Open. Product : TTO EXPERT FULL SERVICE DELUXE PRIMARY RETURN TY22 Refund requested amount: CA$83.99