atk812
New Member

Troubleshooting

I paid for the basic package.

TT didn't complete the return and kept saying the information is not matching with what CRA has. This was my 1st tax file and i couldn't access CRA information. Called customer support and they were of no help at all. 

Eventually had to go to another tax consultant and it was completed in 15 mins with the same information that i could provide.