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Cannot file Turbo Tax with Netfile as CRA account is lock
Hi,
I have went through all the steps to input all the information for my tax. I had finish paying for turbo tax and when I try to Netfile my tax. I am getting an error saying that it will not work as my CRA account is locked after making 5 tries. I did do several tries and it is lock on Turbo Tax end. But when I try to log into my CRA account. It is not lock there end as I can access my account. Is there a problem with Turbo Tax connecting to CRA with Netfile or is this a problem with Revenue Canada as I can log into my CRA account with no error?
I saw a similar post as there was no help as the customer contact Canada Revenue where the problem was not at their end.
Can this problem be fix as I had already paid and I am close to the deadline May1?