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Troubleshooting
Hi R Harrison,
Thank you so much for raising your case to our attention. I understand that you are unhappy with the pricing of the Turbotax product for your 5 tax returns. We do have complexity based pricing model that determines the price for each Turbotax customer based on their specific needs. As part of that model, we also have a free product, that addresses many filing situations. If you would like more information on whether your situation is a match for our free product, please contact our customer support at 1-888-829-8608.
Regards,
David
May 1, 2023
7:55 AM